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Rentvoy is a Canadian rental marketplace. Renters search listings on a live map and filter by the things that actually decide it — price, bedrooms, pets, parking, what's included in rent. Landlords post listings and handle inquiries from a dashboard.

Two things make it different from a classifieds board: in the cities where we have municipal open data, every neighborhood carries a rating built from it, and listings can carry a Rentvoy Verified report that cross-checks the landlord's claims against public permit and zoning records.

Edmonton and the surrounding area today, with Calgary and Vancouver being indexed now. The neighborhood ratings and the Rentvoy Verified checks are built on City of Edmonton open data, so those are Edmonton-only until the equivalent feeds are wired up in each new city.

No. Searching, viewing listings, contacting landlords, and the Renter Score tool are all free, with no paywall and no premium tier for renters. Landlords pay to publish listings, which is what funds the site.

No. Search, listing pages, neighborhood guides, the blog, and Renter Score are all open — no sign-in, no email wall.

You only need an account to publish listings as a landlord. Sending an inquiry doesn't require one.

Same sign-in, different tools. A landlord account unlocks the landlord dashboard: create and edit listings, watch view counts, manage verification, and buy credits. A renter account is for inquiries and saved contact details.

You choose the account type when you sign up. If you picked the wrong one, email us and we'll switch it.

Results show as a map and a list side by side. Pan or zoom the map and the list follows, so you're only ever looking at places in the area you're actually considering.

Start by typing a city on the homepage, or use "Use my location" to search around where you are right now.

Price, bedrooms, bathrooms, property type, community, and a free-text keyword are on the main filter bar. Open the full filter panel for everything else:

• Promotions (rent specials, move-in gifts)
• Availability date and lease term
• Utilities included — heat, power, water, cable, internet
• Furnishing
• Pets — dogs and cats separately, including "negotiable"
• Smoking
• Parking type — garage, underground, street, driveway, EV, and more
• Home features
• Verification status

Usually one of four things. Listings run for 30 days and drop out of search when the term ends unless the landlord renews. Landlords can also mark a place as rented or no vacancy, pause it while they work through inquiries, or take it down entirely.

All four remove it from public search immediately. If a listing vanished mid-conversation, contact the landlord directly using the details in your inquiry confirmation email.

Not yet — saved listings and search alerts are the next things on the roadmap for renter accounts.

For now: bookmark listing pages in your browser, and re-run your search rather than waiting on an email. New listings appear in search the moment a landlord publishes them, so checking back beats any daily digest.

Every Edmonton neighborhood gets a rating out of 100 blending five things from the City of Edmonton Open Data Portal (other cities follow as their open-data feeds are added): walkshed transit access, walkable amenities, walkability, green space, and safety.

Property values are shown on each guide as context but are deliberately left out of the rating, so "expensive" never quietly reads as "good". Each guide shows the full breakdown so you can weigh the parts you care about yourself.

Open a listing and hit Contact. The form asks for your name, email, and phone, plus optional pre-qualification details and a message.

Send it and the landlord gets your details by email. They reply to you directly — by email, phone, or text, depending on what they've set as their preferred contact method.

It's optional pre-qualification, and it's there to save you time. Landlords get a lot of inquiries. Sending these details up front means you hear back faster and you don't burn a Saturday viewing a place that was never going to take your dog.

Income has a "Prefer not to say" option and every field can be left at its default. None of it is verified, credit-checked, or shared beyond the landlord of that listing.

The landlord gets an email with your details and contact info, and you get a confirmation email with a copy of what you sent. Landlords reply to you directly — Rentvoy doesn't sit in the middle of the conversation.

Give it two or three business days. Most Rentvoy landlords are individual owners rather than agencies, so replies come in the evening rather than during office hours.

After that, move on and inquire on several places at once rather than waiting on one. If a listing looks abandoned, wrong, or too good to be true, send us the link and we'll look at it.

A free eight-question check on how strong your rental application looks from the landlord's side of the table. It takes about 30 seconds and needs no sign-up.

You get a score, a sense of how you compare, and specific things worth fixing before you apply — which is the actually useful part.

No. It never touches your credit file and has no effect on your credit score — it isn't a soft pull or a hard pull, because it isn't a pull at all. Every answer is self-reported.

No. It's a private self-check. It isn't attached to your inquiries and landlords have no way to look it up.

Create a landlord account, then start a new listing from your dashboard. You'll add the address, pricing, features, photos, and how you want renters to reach you.

Both single units and multi-unit buildings are supported. Buildings let you define each suite type with its own bedroom count, size, and rent, so you post the property once rather than once per unit.

Listing credits are C$35 for 2 credits, charged in Canadian dollars through Stripe. You need a credit on your account to publish a listing.

There's no monthly subscription, no commission on rent, and no charge for the inquiries you receive.

30 days. We email you three days before the term ends, and again once it lapses.

Renewing from your dashboard resets a full 30 days and doesn't cost another credit, so a slow-to-rent unit never costs you more than the first listing did.

Yes. Snoozing hides a listing from search while you work through the inquiries you already have, and you can bring it back anytime. Worth knowing: the 30-day term keeps running while a listing is snoozed.

Archiving takes it down properly. Archived listings can be restored, so it's not destructive.

Set the vacancy status to Rented or No vacancy from your dashboard. Either one pulls it out of public search straight away but keeps it in your account.

When the unit turns over, flip it back to Available and renew — much faster than typing the whole listing again.

Yes, anytime, and edits go live immediately. If the listing carries a Rentvoy Verified report, changing the address or description can trigger a re-check, since those are the fields the report is built from.

Each listing card in your dashboard shows a view count. Views are counted at most once per visitor per day, and your own visits to your listing are excluded — so the number is a real signal, not inflated by you refreshing it.

Lots of views but no inquiries usually means the price or the photos, in that order.

A per-listing trust report. It cross-checks what a listing claims against City of Edmonton public records and gives the listing a grade from A to F, with plain-English bullets explaining how it got there.

What it looks at:

• Whether the address sits on residentially-zoned land
• Whether a claimed basement or secondary suite has an actual development permit on file
• Recent development permit history at the address
• Rent compared to the neighborhood benchmark for that bedroom count
• Block-level bylaw complaint volume
• Block-level crime figures from Edmonton Police Service open data

There are three, and the difference between them matters:

• Verified — nothing in the public record contradicts the listing.
• Needs review — something is worth a second look. Often it's simply that there's no permit history at the address, which isn't an accusation.
• Red flag — a claim in the listing conflicts with the public record. The classic case: the listing advertises a legal basement suite and no secondary-suite permit exists.

No, and this is the important one. Nobody from Rentvoy visits the unit. It's an automated cross-check against public City of Edmonton data.

It's good at catching claims that contradict the record. It can't tell you whether the furnace works, whether the neighbours are loud, or whether the landlord is someone you want to deal with. Always view the place in person.

Not on its own. Publishing a report is optional and costs the landlord a credit, so plenty of good listings don't carry one.

Read a badge as a bonus signal rather than a requirement — and read a red flag as a genuine warning.

Verification credits are 50¢ each, sold in 10-credit packs for C$5. You can buy a pack on its own or add it to a listing-credit checkout.

Running the report on a listing costs one credit and the result is visible only to you. Publishing the badge and report for renters to see costs one more. Nothing is shown publicly until you choose to publish it.

Because renters are scam-wary, and a listing that shows its work gets taken more seriously than one that shows nothing at all. "No permits on file since 2015" reads as honest context, not as a warning.

It's per listing and entirely your call. You see the report before deciding whether to publish it.

One rule covers most of it: never send money before you've seen the unit in person and signed a lease. No deposit, no first month, no "holding fee", no exceptions.

The patterns worth backing away from:

• Rent well below everything comparable in the same neighborhood
• A landlord who is "out of the country" and can't show the unit
• Pressure to e-transfer a deposit to hold the place
• A push to move off-platform into email or text before you've seen anything
• Photos that look like a real estate listing, a hotel, or a furniture catalogue
• Refusal to give the full civic address

Put the address into a map and confirm the building exists and matches the photos. Reverse image search a photo or two — recycled listing photos are the most common tell.

If the listing carries a Rentvoy Verified report, read it. It tells you whether the address is real, residentially zoned, and whether claimed suites have permits behind them.

Under Alberta's Residential Tenancies Act, a security deposit can't exceed one month's rent — a hard cap, with no extra pet deposit allowed on top. Landlords hold deposits in a trust account and have 10 days after your tenancy ends to return it or give you an itemized statement of deductions.

This is general information rather than legal advice. Our Alberta tenant rights guide covers deposits, rent increases, and evictions in detail, and Service Alberta is the authority.

Email hello@rentvoy.ca with the listing link and what looks wrong. Reports are read by a person, and listings that don't check out come down.

If you've already lost money, report it to the Canadian Anti-Fraud Centre and your local police as well — we can remove the listing, but we can't recover funds.

Landlords sign in with a verified email address, and their listings can carry a Rentvoy Verified report cross-checked against City records. We don't run background or credit checks on landlords.

So apply normal caution to every listing, badge or not. The checks narrow the odds; they don't replace viewing the place and reading the lease.

From the account menu once you're signed in. Sign-in is handled by Clerk, so changes there apply everywhere on Rentvoy.

The landlord of the listing you contacted, and nobody else. Your details aren't shared across listings, shown publicly, or sold to third parties.

Email hello@rentvoy.ca from the address on the account and we'll remove it, along with the inquiries attached to it.